Monitoring and Controlling Employee Use of Twitter in the Workplace

Over the past few years, Internet usage of social networks has become commonplace and Twitter in particular is experiencing explosive growth. Companies and organizations are seeing Twitter extend into the workplace where employee use and abuse of Twitter has become a particular problem. The risk of distributing proprietary content, non-compliance with regulatory requirements, improper use of company computing resources as well as productivity losses are all real threats to the employer. Prohibiting employees completely from using Twitter may not be an option as there are often legitimate reasons to allow controlled usage – marketing, public relations, customer service and support, etc. How can an employer monitor and control Facebook usage in the workplace and protect itself from potential inappropriate use.

FaceTime's Unified Security Gateway (USG) is a complete secure Web gateway; combining fine-grained Web application control and real-time communications security with content filtering and malware protection. USG provides the solution to managing employee use of Twitter in the office and provides the monitoring and control required while still meeting the needs of the employee. USG provides granular controls which include monitoring and blocking of inappropriate or confidential content to Twitter, as well as recording. With USG, companies can monitor time spent on Twitter, control usage and enforce corporate policies.

Read more about the Unified Security Gateway.