Press Release
Employees Drive Adoption of Instant Messaging, Skype and Unified Communications
in the Enterprise
FaceTime® first to deliver security, management and compliance for Web browsing,
instant messaging and UC applications under a single point of control
FOSTER CITY, CALIF. - September 10, 2007 - Responding to the changing
nature of Internet traffic, FaceTime Communications today announced the first
network security appliance that provides comprehensive security and management
across the broadest set of Web and real-time communications applications under
a single point of control. The Unified Security Gateway (USG) integrates
management, security and compliance for Web communications, consumer-driven
greynet applications such as public instant messaging (IM), Skype and P2P, and
enterprise-class unified communications platforms such as Microsoft's Office
Communications Server and IBM Lotus Sametime.
The New Internet
Internet communications have changed. Today, user-initiated traffic is no
longer limited to e-mail and Web browsing, but dominated by highly evasive
greynets - real time communications such as IM, Skype, P2P and hundreds of
other unique applications and networks. Today's workforce is introducing these
consumer networks into the enterprise to improve communications at work and to
stay connected with their extended social networks.
Responding to this end-user demand, many large organizations are deploying
enterprise-grade Unified Communications platforms such as Microsoft Office
Communications Server and IBM Lotus Sametime.
"IM has become the launch pad from which other forms of communication or
meetings are established - a Web conference or voice over IP call for example,"
said David Mario Smith, research analyst for Gartner, Inc.. "The consumer IM
client has become a UC client, and organizations are rapidly adopting
enterprise IM and UC platforms. Today, we're seeing a 25 percent to 30 percent
penetration of enterprise IM, and we expect to see nearly 100 percent by 2010."
According to preliminary results of FaceTime's Annual Greynets Survey to be
released this fall, organizations that deploy enterprise IM platforms continue
to see significant use of consumer IM. In fact, the penetration of IM systems
in organizations from providers including AOL, Yahoo, MSN and Google, combined
with enterprise IM deployments, has reached 96 percent according to Osterman
Research, Inc.
These trends create a heterogeneous network environment that must be secured
and managed by IT. Real-time Internet applications pose myriad network and
information security risks because they provide vectors for malware,
intellectual property loss, identity theft and compliance risks. Consumer
applications, to encourage the broadest possible adoption, are particularly
adept at traversing existing security infrastructures. The challenge for IT
administrators is to gain visibility and control to ensure the safe and
productive use of these applications.
"Employees are driving the changes to the Internet traffic that we're seeing on
our network. We need more visibility into both the real-time consumer
applications like IM as well as the Internet-based applications that employees
are using," said Nick Clark, IT manager for law firm Simmons & Simmons. "These
two worlds are converging as real-time applications are using the network paths
of traditional Web traffic. We used to worry about the security of e-mail, Web
traffic and IM as separate vectors, but now the increase in volume and variety
of new applications means that we need a more holistic solution. The ability to
manage and control all of these modalities as one has a big impact on our
bottom line, in terms of both ease of management and total cost of ownership."
Secure Web Gateway for Today's Internet
The FaceTime Unified Security Gateway (USG) is a secure Web gateway appliance
that enables enterprises to control real-time communications. USG integrates
management, security and compliance of Web communications, consumer-driven
greynet applications such as public IM, Skype and P2P and enterprise-class
Unified Communications suites such as Microsoft's Office Communications Server
and IBM Lotus Sametime. From a single platform, organizations can enable and
enforce safe and productive use of these applications and protect the network
against inbound malware, mitigate information leakage risks and insure that
corporate, regulatory and e-discovery needs are met.
The USG integrates gateway malware protection and Web filtering with FaceTime's
best-in-class IM hygiene and archiving, in a purpose-built, hardened appliance.
With this single point of control, organizations can gain complete visibility
of all Internet communications and reduce total cost of ownership using a
simpler solution that is easily administered by the IT staff. Key capabilities
of USG include:
-
Centralized policy management and control
- single solution for setting and enforcing policy for all elements of Web
browsing, UC and IM in use in the enterprise
-
Web Filtering
- powerful policies to control Web access, prevent malware at the gateway and
obtain complete visibility over Web communications
-
Content hygiene and security
- virus scanning of file attachments, worm blocking, spIM protection and
keyword content filtering for both UC-generated as well as federated public IM
-
Regulatory compliance archiving and workflow
- guaranteed logging of all UC and public IM communications including capture
and archival of file attachments, tamper-resistant storage of messages, and
robust and easy-to-use review and audit capabilities
-
Easy administration and management
- browser-based management interface for policy configuration, compliance
workflow and message retrieval for e-discovery
-
Flexible reporting - improved decision-making about security issues and
Internet usage through integrated real-time reporting and monitoring, and
compatibility with leading third-party reporting applications
"Employees will always default to the tools they know and understand,
regardless of what the IT department sanctions as official company policy,"
said Frank Cabri, vice president of marketing and product management for
FaceTime. "What these employees do not realize is that when using these
applications on the enterprise network, their behavior can put their
organizations at risk. FaceTime's solutions provide IT with the controls to
manage consumer-oriented applications as a component of its sanctioned Unified
Communications strategy."
Availability and Pricing
Unified Security Gateway will be available in September from FaceTime and its
worldwide channel partners, with pricing starting at $4,995. For more
information please visit www.facetime.com.
About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number one by
IDC for four consecutive years, FaceTime's award-winning solutions are used by
more than 900 customers - including nine of the ten largest U.S. banks - for
security, management and compliance of real-time communications. FaceTime
supports or has strategic partnerships with all leading public and enterprise
IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM,
Reuters, and Jabber.
FaceTime is headquartered in Foster City, California. For more information visit http://www.facetime.com or call 888-349-FACE.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com
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