Press Release
FaceTime Announces New e-Discovery Compliance Options for Search and Retrieval of
IM, Web Conferencing and Chat Conversations
Leader in IM management provides new controls for easier and more cost-effective
retrieval of archived data
FOSTER CITY, CALIF. - February 27, 2007 - FaceTime Communications, the
leading provider of solutions for securing and managing IM, P2P and Web-based
greynets, today announced new capabilities to simplify search and retrieval of
real-time communications for e-Discovery, and regulatory and corporate
compliance regulations. With IMAuditor 8.5, companies can more easily and
cost-effectively adhere to compliance requirements through multi-level
auditing, role-based administration, and enhanced controls for electronically
stored information. By partnering with major storage archiving as well as email
compliance vendors, the FaceTime solution offers a significant cost savings
through consolidation of logging, archiving and auditing using a single
platform.
New Federal Rules of Civil Procedure that became effective on Dec. 1, 2006
require that organizations manage their data in such a way that it can be
produced in a timely and complete manner when necessary during legal discovery
proceedings. These new requirements, combined with governmental regulations
including Sarbanes-Oxley, the Gramm-Leach-Bliley Act, the Health Insurance
Portability and Accountability Act (HIPAA), and various Securities and Exchange
Commission requirements, place an increased mandate for organizations to
archive electronically stored information for easy production and retrieval.
"Our research shows that the majority of corporations are not aware of the
business impact of the new Federal Rules for Civil Procedure," said Michael
Osterman of Osterman Research. "Businesses need to take stock of how they are
archiving all electronic information, including IM and Web-based chat, and put
into place polices for its secure storage and retrieval. Technical solutions
such as those offered by FaceTime can significantly lighten the regulatory
burden and prepare companies to face legal action."
IMAuditor's new role-based administration capability provides specific access
privileges and tracks the electronically stored information that each reviewer
has accessed, which is crucial to the integrity of the compliance review
process. An operational reviewer role can be defined to set global policies and
perform extensive search and retrieval functions. This affords the ability to
‘audit the auditor,' as well as insure that system administrators, compliance
officers and operational auditors have access only to the information and
policy setting controls relevant to their role in the compliance process. It
also ensures that their access is tracked and logged. These features provide
organizations full control over the auditing and retrieval process, saving time
and ensuring efficient use of internal or paralegal resources.
"Top of mind for in-house legal staff and IT management today are the
compliance and security dangers posed by employees using unmanaged instant
messaging," said Frank Cabri, vice president of marketing for FaceTime
Communications. "IMAuditor allows our customers to enable their workers with
instant messaging, while managing compliance regulations and guarding against
legal challenges."
In addition, only FaceTime allows both IM conversations and their associated
file transfers to be scanned archived, tracked and stored for retrieval whether
conducted over enterprise IM clients such as Microsoft LCS or IBM Lotus
Sametime, or via federated public IM clients such as AOL AIM Pro, MSN Messenger
and Yahoo! IMAuditor provides single step recording and guarantees
transactional integrity when archived to email/WORM storage and records
compliance systems including AXS-One, EMC Centera, Symantec, HP, Zantaz,
IBM/Filenet and Iron Mountain. Further, FaceTime's service provider partners
offer archiving and storage in a software-as-a-service model for customers
through WebEx, eVault, Sector and others.
New features in IMAuditor 8.5
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Three-hundred and sixty degree audit controls: Ability to record and audit the
actions of auditors and reviewers to meet higher level of compliance
requirements
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Advanced role-based administration: Facilitates segregation of roles and tasks
based on the functional responsibilities of the individual
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Enterprise-grade Jabber connector: Scalable connector for Jabber that includes
support for persistent chat rooms, real-time ethical boundaries, advanced
controls for chat transcript recording and archival
-
Notification controls for electronically stored information retention and
retrieval: Email alerts and notifications to ensure records retention and
facilitate ease of retrieval
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Automatic provisioning for AIM business client: Advanced controls for AIM
business client for end-to-end policy enforcement and better user experience
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Enhanced chat reviewing: Compliance officers can determine when a specific user
entered a chat conversation and the specific text of the previous conversation
that user was able to read.
These new capabilities complement the current IMAuditor solution, which
provides enhanced security and compliance including comprehensive malware
protection against worms, viruses, spyware and SpIM as well as tamper-proof,
non-repudiated full capture, recording, archival and auditing of all
conversations and file transfers conducted over public and enterprise instant
messaging.
About IM Auditor
FaceTime IMAuditor is a full-featured IM proxy that secures and manages all
public and enterprise IM use over an organization's network. IMAuditor, which
resides on the LAN, maintains an integrated trust relationship with FaceTime's
perimeter product, Real-Time Guardian (RTGuardian). These two products form
FaceTime Enterprise Edition to deliver complete end-to-end security, management
and compliance for real-time communications in the enterprise, ensuring that
corporate data is protected both from outside threats such as spyware, viruses
and worms, as well as from information leakage from within the company.
IMAuditor is available now from FaceTime Communications and authorized
distributors and partners worldwide. For pricing and additional information
call 1-888-349-3223 or visit www.facetime.com.
About FaceTime Communications
FaceTime enables the safe and productive use of greynets like instant
messaging, Skype, Web conferencing and P2P file sharing. Ranked number one in
market share among instant messaging management vendors for the third
consecutive year, FaceTime's award-winning solutions are used by more than 800
customers including nine of the ten largest U.S. banks. FaceTime Security Labs
delivers the industry's first IMPact Index, which assesses "point-in-time"
risks posed by viruses, worms and other malware propagating through greynet
applications. FaceTime supports or has strategic partnerships with all leading
public and private IM network providers, including AOL, Google, Microsoft,
Yahoo!, Skype, IBM, Reuters and Jabber.
FaceTime is headquartered in Foster City, California. For more information visit http://www.facetime.com or call 888-349-FACE.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com
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