Press Release
FaceTime Delivers Solution for Hosted IM Security and Compliance
FOSTER CITY, CALIF. - October 31, 2006 - FaceTime Communications, the
leading provider of solutions for securing and managing greynets such as
instant messaging (IM), peer-to-peer (P2P), VoIP, and web conferencing, today
announced IMAuditor-MT - part of a comprehensive IM security and compliance
solution for managed service providers (MSPs). IMA-MT enables managed service
providers to offer security, control, management, compliance, and application
integration for the safe and productive use of IM and other real-time
communications applications.
Greynet applications such as instant messaging are becoming increasingly
important real-time collaboration tools for businesses of all sizes. According
to Osterman Research, IM clients and systems are used in more than 90 percent
of North American organizations.
In addition to the IMA-MT product, FaceTime's comprehensive MSP solution
consists of service offerings including network operations (NOC) support,
customized pricing, marketing programs and materials and automated updates from
FaceTime's greynet research database. Using this solution MSPs can create a
turnkey offering that enables organizations to block in-bound malware and
spyware threats, prevent information leakage and maintain corporate and
regulatory compliance requirements while realizing the productivity and cost
saving benefits of real-time communications.
"Organizations that typically outsource their IT functions are recognizing the
importance of securing their networks to enable the use of real-time
communications applications," said Bob Hussey, managing director of Sector
Inc., a leading provider of connectivity solutions, managed services and market
data content for the financial services industry. "For these businesses, the
ability to rely on technology from a leader such as FaceTime provides the peace
of mind they need to enable their workers to use these tools safely and
productively."
"Controlling and managing the use of IM and other real-time communications
applications is an increasing concern, presenting a strong incremental service
offering for managed service providers," said Erica Ziemer, vice president of
business development for FaceTime Communications. "Business customers of
managed service providers now can take advantage of FaceTime's enterprise-class
solution in a cost-effective managed security environment which reduces their
onsite cost to implement."
IMA-MT is a purpose-built IM security, control, management, compliance, and
application integration solution specifically designed for the rigorous
requirements of service providers, including high performance, linear
scalability, carrier-grade availability, data center-class manageability, and
the low cost of adding diverse customer companies. This solution includes all
the robust features of IMAuditor, which is the most widely deployed IM
management solution in large enterprise networks. IMAuditor is a full-featured
IM proxy that secures and manages all public and Enterprise IM use in an
organization by archiving and recording instant messaging, protecting against
outside threats such as spyware, viruses and worms, and guarding against
information leakage from within the company.
Key features and capabilities for service provider offerings include:
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Role based administration - Provides both customer and service provider with
configuration and reporting privileges to effectively manage hosted
implementation.
-
Directory Synchronization - Ability to synchronize the directory server (on or
off premises) of customer companies in the hosted environment with their
corporate directory server.
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Mutual privacy - Single IMA installation infrastructure can service multiple
customers, while guaranteeing mutual privacy.
-
Local Routing - IM conversations among users of the same customer company will
be confined to the customer's LAN, the network connection between the customer
and the MSP's NOC (possibly a VPN connection), and the IMA cluster in the MSP's
NOC network itself.
-
Data Center Monitoring - Service provider administrator has the ability to see
the number of messages per company per network, total messages, and top
IM-message-traffic customers.
-
Buddy Name Management - Allows standardized naming convention and allows
Employee IDs to be effectively mapped to buddy names in the hosted environment.
These specific, multi-tenancy capabilities help MSPs to provide best-of-breed
IM and greynet security while reducing the cost for their customers. MSPs can
now architect and install, manage and provision IMAuditor security solutions
meeting carrier class requirements including performance, scalability and
manageability. In addition, IMA-MT's flexible administration options allow
service providers to offer tiered service levels to their customers who want to
manage portions of their IM policies and security settings.
IMA-MT is available from FaceTime and its authorized distributors and partners
worldwide. For more information visit www.facetime.com
About FaceTime Communications
FaceTime enables the safe and productive use of greynets like instant
messaging, VoIP, web conferencing and P2P file sharing. FaceTime Security Labs
delivers the industry's first IMPact Index, which assesses "point-in-time"
risks posed by viruses, worms and other malware propagating through greynet
applications. FaceTime's award-winning solutions are used by more than 800
customers, among them nine of the ten largest U.S. banks. FaceTime supports or
has strategic partnerships with all leading public and private IM network
providers, including AOL, Google, Microsoft, Yahoo!, IBM, Reuters, Bloomberg,
and Jabber.
FaceTime is headquartered in Foster City, California. For more information visit http://www.facetime.com or call 888-349-FACE.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com
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