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Press Release
Majority of AOL Instant Messenger Enterprise Gateway Customers Choose FaceTime
FaceTime Extends Free Upgrade Offer to IMLogic and Akonix Customers
FOSTER CITY, Calif., August 31, 2004 - FaceTime Communications, the leading
provider of solutions that secure, manage, and extend instant messaging (IM)
and peer-to-peer (P2P) applications, today announced the majority of AOL
Instant Messenger Enterprise Gateway (AIM-EG) customers have chosen FaceTime
IMAuditor for secure and regulatory compliant IM. FaceTime, which developed the
technology that powers AIM-EG, found customers eager to retain the code base
shared by IMAuditor and AIM-EG.
"The upgrade from AIM-EG 2.0 to FaceTime
IMAuditor 5.0 was simple and
flawless," said Chris Christian, senior network engineer, Ziegler Companies. "I
was able to do a complete upgrade in less than two hours, and the changeover
was invisible to the users." He went on to say, "The documentation is
well-written, easy to understand and details the steps required both in
preparation and deployment. I found the entire process much more efficient and
reliable than IMLogic's product."
Due to overwhelming response, FaceTime has reiterated its free upgrade offer to
all remaining AIM-EG customers as well as to customers of other certified AOL
partners, including Akonix and IMLogic. FaceTime will continue to support
AIM-EG customers until they are ready to migrate to an alternate solution.
"The shift in the enterprise strategies of several IM networks has left many
corporate IM customers wondering where to turn," said Matt Cain, senior vice
president at META Group, a leading provider of IT research, advisory services
and strategic consulting. "When selecting a provider of secure enterprise IM,
it is important to carefully evaluate the vendor's history in enterprise IM,
its technological strength, and position in the marketplace."
FaceTime's offer to upgrade AIM-EG and other customers of AOL-certified vendors
includes:
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Free upgrade to IMAuditor 5.0, the market-leading IM security, compliance and
management solution;
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Free technical support for ease of transition;
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Free license to FaceTime's upcoming RTMatrix™ with embedded APIs and SDKs to
extend multi-network IM and presence capabilities;
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Preferred pricing on RTG500™, FaceTime's unique perimeter security appliance
for blocking unauthorized use of IM and P2P;
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Free migration services to
IMAuditor.
By deploying IMAuditor, users of AIM-EG and other AOL-certified IM management
solutions gain support of all the major networks with the added assurance of
working with the same IM security and compliance leader they trust and have
always relied on. FaceTime is the only IM vendor to offer:
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Guaranteed compliance - due to the two-tier 'Defense-in-Depth' architecture,
which provides both i) enablement: IM user policy management and ii) blocking:
network security against rogue IM and P2P usage;
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Guaranteed P2P blocking - due to the deep packet inspection and protocol
analysis architecture of RTG500;
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OS independence and multi-platform support;
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Native EIM protocol support in full proxy mode;
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The highest EIM scalability in the industry as determined by independent
testing and certification center, KeyLabs;
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Support for enterprise-class infrastructure such as Oracle and SQL databases,
EMC, Legato and VERITAS storage solutions;
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Consistent real-time content filtering and blocking;
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Dynamic anti-spam filtering through a patent pending challenge-response
mechanism;
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Next-generation IM, P2P and VoIP blocking;
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Non-repudiation, anti-tamper archiving for "true" compliance.
"FaceTime Communications has experienced tremendous momentum from its initial
offer," said Kailash Ambwani, president and CEO of FaceTime Communications. "We
aim to build on this success by extending our offer to those customers left
without a future upgrade path due to the AIM-EG end-of-life as well as to
customers of other gateway solution providers that are unhappy with their
experiences thus far."
FaceTime customers should contact their sales representative to discuss the
discounts that apply when purchasing both
IMAuditor and RTG500.
About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number one by
IDC for four consecutive years, FaceTime's award-winning solutions are used by
more than 900 customers – including nine of the 10 largest U.S. banks – for
security, management and compliance of real-time communications. FaceTime
supports or has strategic partnerships with all leading public and enterprise
IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM,
Reuters and Jabber.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-FACE.
The FaceForward blog, at http://blog.facetime.com,
offers thoughts and opinions about the changing nature of Internet communications.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com
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