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FaceTime to Support IBM Portal Solution

FaceTime IM Presence Manager to Deliver Aggregated Instant Messaging Network Presence to WebSphere Portal

FOSTER CITY, Calif.-November 5, 2003 -- Furthering its leadership as the premier provider of security, management and control solutions for instant messaging (IM) and other forms of real-time communications in the enterprise, FaceTime Communications today announced it will integrate the FaceTime IM Presence Manager with IBM WebSphere Portal. This announcement was made in conjunction with the launch of IBM Lotus Workplace.

IBM WebSphere Portal enables users to detect individual or project group availabilities and engage in real-time communication within a multitude of shared business applications and processes. The integration of IM Presence Manager with IBM WebSphere extends the portal's Lotus IM-enabled presence capabilities to interconnect with the enterprise and public IM networks. By delivering the ability to utilize multi-network communications with sophisticated security and management capabilities, FaceTime allows businesses to benefit from the universal reach of customers, partners and fellow employees for efficient and close-knit collaboration in a highly configurable and controlled environment.

"FaceTime and IBM have many joint enterprise customers utilizing our IM management and security solutions with the IBM Lotus Sametime instant messaging network, and this new alliance with IBM builds upon our success as the latest in a series of partnerships that aim to deliver on the promise of the real-time enterprise through collaborative, presence-enabled applications," said FaceTime's vice president of products and chief technology officer, Jonathan Christensen. "Integrating our IM Presence Manager into IBM WebSphere Portal gives enterprises the sophisticated security and management capabilities they need to ensure they're protected as customers, partners and employees are allowed to communicate in real time without any network limitations."

IM Presence Manager enables presence to be embedded in enterprise workflow applications such as Web-based portals. It provides presence and availability management for registered users, presence aggregation for communities of related users, and presence-based decision making for business process workflows such as connecting buyers and sellers together for customer service. IM Presence Manager builds on IM Director to provide enterprise-class scalability and reliability. Embedding presence in business applications enables benefits such as increased process velocity resulting in productivity gains and cost effectiveness for the enterprise.

FaceTime's enterprise IM management suite of solutions can enable IT organizations to apply standard business use policies to all diverse methods of real-time communications on any public, private or enterprise network, including centralized IT management, control, security, and the ability to extend presence into business process workflow applications.

About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant messaging, Web usage and Unified Communications platforms. Ranked number one by IDC for four consecutive years, FaceTime's award-winning solutions are used by more than 900 customers – including nine of the 10 largest U.S. banks – for security, management and compliance of real-time communications. FaceTime supports or has strategic partnerships with all leading public and enterprise IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM, Reuters and Jabber.

FaceTime is headquartered in Belmont, California. For more information visit http://www.facetime.com or call 888-349-FACE. The FaceForward blog, at http://blog.facetime.com, offers thoughts and opinions about the changing nature of Internet communications.

Other product or service names mentioned herein are the trademarks of their respective owners.

PR Contact:

Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com

 
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