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Press Release
FaceTime Communications Meets Customer Demand through Expanded Channel Partner Program for Premier Messaging, Collaboration IT and Security Resellers
Instant Messaging Pioneer Extends Reach through Reseller and Solution Provider Channels with Latest IM Security, Management and Control Solutions
FOSTER CITY, Calif.-July 21, 2003 -- Building upon over four years of experience delivering security, management and control solutions for instant messaging and other forms of real-time communications in the enterprise, FaceTime Communications today announced a new partnership program for premier resellers and solution providers to extend the reach of FaceTime's newest product offerings through channel partners to meet increasing customer demand in a variety of industries. The FaceTime Channel Partner Program is designed to enable leading resellers and system integrators in the messaging, collaboration and security markets to expand their solution offerings by incorporating FaceTime's products for the security, management and control of real-time communications, such as IM and P2P.
FaceTime's enterprise IM management suite of solutions enables IT organizations to apply standard business use policies to all diverse methods of real-time communications on any public, private or enterprise network. The management and control capabilities of the company's industry-leading
IMAuditor enable resellers to provide customers governed by SEC, NASD and other regulatory bodies with additional, industry-standard compliance protection. FaceTime's newest security product also enable enterprises to block the use of P2P networks, protecting businesses from legal and network security threats.
"The growing market for our products has reached a stage where FaceTime needs to fulfill the demand by partnering with top-notch systems integrators, resellers, and managed service providers to further extend the reach for our award-winning IM security and management solutions," said Christopher S. Dean, senior vice president of Marketing and Business Development for FaceTime Communications. "Licensed by over 250 businesses, including 50% of the largest 100 global financial services firms, our industry-leading line of IM security and management solutions are now available to premier reseller partners to enhance their complementary offerings and in other rapidly-growing markets such as healthcare, energy and government."
FaceTime will certify authorized resellers to sell, deploy and support FaceTime's IM solutions for specific vertical markets. A dedicated Strategic Alliances team will provide resellers with sales, marketing, and support assistance for mutual success. Partners participating in the reseller channel program benefit from for pre- and post-sales technical support; an extensive lead sharing program; active participation in a collaborative marketing program; marketing development funds; portal access for up-to-date product information; and extensive product and sales training conducted quarterly in-person and via the Web. Through select Channel Partner Program resellers, customers will receive first-line customer support from a certified technical support staff.
"As instant messaging continues to proliferate across multiple industries, businesses are clamoring for solutions that manage and control its use," said Ian Singer, President of Integration Consulting Group, Inc., previously the CEO of SJ Technologies. "FaceTime's market leadership, technological advances, and history of successfully delivering proven solutions to customers concerned with safely deploying the power of real-time communications were critical factors in our decision to add their solutions to our product portfolio. With FaceTime, we have an experienced, trusted partner to help us provide our customers with comprehensive solutions that fully address their IM security and management needs."
FaceTime solutions currently available through the reseller channel include:
IM Guardian for Network Security
Deployed in the corporate demilitarized zone (DMZ), IM Guardian acts as a security gateway for real-time communications, providing protection from application vulnerabilities, management and control with policies for application behavior, dynamic port negotiation, network usage statistics and anti-virus scanning for file transfers. Guardian allows customers added a security gateway to manage the legitimate use of instant messaging while blocking the use of all major P2P networks.
IM Director for Management and Control
IM Director is deployed behind a company's corporate firewall for the central management and control of all leading IM clients and services in the enterprise. IM Director addresses the challenges of managing and controlling the growing use of IM in corporations and enhances IT visibility into the use of IM within the enterprise.
IMAuditor, the Industry Standard for Regulatory Compliance
IMAuditor provides specific features that are critical for compliance with SEC, NASD and other regulatory bodies, including strict real-time logging, group and individual auditing, and sophisticated management reporting of all IM traffic on any IM network.
For more information about the FaceTime Channel Partner Program, please visit www.facetime.com/partners.
About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number one by
IDC for four consecutive years, FaceTime's award-winning solutions are used by
more than 900 customers – including nine of the 10 largest U.S. banks – for
security, management and compliance of real-time communications. FaceTime
supports or has strategic partnerships with all leading public and enterprise
IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM,
Reuters and Jabber.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-FACE.
The FaceForward blog, at http://blog.facetime.com,
offers thoughts and opinions about the changing nature of Internet communications.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com
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