Press Release
Enterprise Instant Messaging Leader FaceTime Communications to Head Panels with
Key Partners at IM Planet Spring 2003
FOSTER CITY, CA - February 18, 2003 -- FaceTime Communications, the premier
provider of enterprise software solutions that enable customers to safely
deploy and centrally manage real-time business communications, today announced
its participation on several panel discussions with key IM network provider
partners at the Instant Messaging Planet Spring 2003 Conference & Expo. The
event will take place February 24-25 at the Boston Park Plaza Hotel in Boston,
Mass.
FaceTime executives will lend their industry expertise to the following panels:
Security And IM
February 24, 5:00-6:00 p.m.
It's clear that that security can be breached via Instant Messaging. If IM is
to be used in the enterprise, then IM solutions-both on the desktop and on the
server-must be secure as well. This session goes over some of the security
risks associated with IM technology-like viruses and hackers-and how your
organization can address those risks.
IM in Financial Services
February 24, 5:00-6:00 p.m.
The financial-services industry operates under a number of legal and
governmental regulators, and any computing tool used in this industry must
follow various rules when it comes to archiving, security, and disclosure. In
this case-study session, you'll learn about how financial-services firms are
using IM systems while meeting the various regulations surrounding the
industry.
IM and eCRM
February 24, 4:00-5:00 p.m.
eCRM, or electronic customer-relationship management, can be the cornerstone in
a company's efforts to better communicate with its customers. Yet many firms
aren't effectively operating this department-a recent survey indicated that
only 30 % of retailers online, both pure-plays and brick-and-mortar operations,
managed to resolve an e-mail inquiry within six hours this past holiday season.
Learn how eCRM with IM can help your company in dealing with your
customer-service operations.
About FaceTime Communications
FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number one by
IDC for four consecutive years, FaceTime's award-winning solutions are used by
more than 900 customers – including nine of the 10 largest U.S. banks – for
security, management and compliance of real-time communications. FaceTime
supports or has strategic partnerships with all leading public and enterprise
IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM,
Reuters and Jabber.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-FACE.
The FaceForward blog, at http://blog.facetime.com,
offers thoughts and opinions about the changing nature of Internet communications.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com
|