Valuable insight on the usage of instant messaging
About FaceTime Communications
FaceTime Communications is the leading supplier of instant messaging (IM) applications for business. The company provides server-based, value-added solutions on IM networks for business-to-customer and business-to-business communication, call center escalation, and IT organizations that are required to comply with regulatory privacy audits. FaceTime's Instant Message Director (IMD) family of products leverages interoperability with consumer IM networks such as AOL, Microsoft, and Yahoo! to provide management of presence-based applications. FaceTime's solutions ensure, routing, queuing, transferring, escalation, and auditing for time-sensitive communication in key industries such as finance, media/entertainment, retail, technology, and travel. Global 2000 companies including Alaska Airlines, Amica Insurance, Compaq, Dell, BankOne, Fimat, Homestore.com, Thomas Weisel Partners , and Western Union rely on FaceTime's technology to help manage business-critical communication traffic. Headquartered in Foster City, California, FaceTime can be reached at
www.facetime.com or via IM screen name FaceTimeLive.
PR Contact:
Emily Chamberlin
650-762-2945
echamberlin@ar-edelman.com