Privacy Policy

FaceTime is committed to protecting the privacy of the visitors to our website.

Visitor Information

In general, when visiting our website, certain information is automatically gathered about our visitors, for example, the number and frequency of visitors to the FaceTime website. The information gathered is not sold, rent or leased to outside companies, unless you specifically authorize us to do so, but may be used by FaceTime to collect statistical data for our own analysis.

Using Live Help from FaceTime's Website

When visitors to our website click to 'IM With Us', they initiate an instant messaging session with one of FaceTime's live operators. FaceTime maintains transcripts of the session dialogue between the visitor and the operator to assist the operator in addressing the visitor's questions, which may include directing them to another person within FaceTime. The transcripts are for internal use only and are not disclosed to outside companies.

A cookie is a small piece of data used by web servers to help identify a web user. Cookies can only be read by a web server in the domain that issued the cookie to you. Our website uses cookies to recognize your specific information on return visits. This will tell the server that you have visited before and can coordinate your access to different pages on our web site. If you are concerned about being identified or about having your web browsing traced through the use of a cookie, set your browser to not accept cookies or use one of the new cookie blocking packages. Please note that blocking cookies may prevent some of the services on our site from working and limit your online experience.