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Unified Communications Specialist (Position Code "OCS")

Location:   This position is based in Bangalore, India.

FaceTime Communications India Pvt. Ltd.
Le Parc Richmonde
51 Richmond Road
Bangalore - 560 025

Description

This position requires a person with experience in unified communications solutions. The employee will work hands-on with leading UC platforms including Microsoft Office Communications Server, IBM Lotus Sametime, and Cisco Unified Presence Server.

Essential Duties and Responsibilities

  • Install and configure UC solutions for internal customers
  • Understand all UC platform architectural options, product components, and capabilities
  • Conduct regular internal knowledge transfer sessions with key technical resources
  • Proactively stay up to date with the latest UC technologies
  • Create technical briefs detailing interesting architectural and operational aspects
  • Interface regularly with engineering, QA, and product management to provide expertise
  • Provide expert input to the product specification, development, and testing process

Required Skills

  • At least 7 years total experience in handling enterprise deployments of software/applications/appliances.
  • 5 years of experience with computer software, including the installation and configuration of Windows programs
  • Experience working with either OCS or Sametime. 2+ years on these is a strong plus.
  • Solid expertise in Windows Servers technology such as networking, troubleshooting, installation and configuration of software
  • Excellent technical and troubleshooting skills
  • Ability to analyze API and SDK specifications to understand capabilities and determine relevant integration points
  • Good technical knowledge of Active Directory and SQL databases
  • Ability to communicate effectively on all levels

Additional Skills Desired

  • Implementation-level experience with any of the following: Microsoft Exchange, Microsoft SharePoint, Cisco Call Manager
  • Experience with writing Java, .NET or C++ applications

If you are interested in this position, please e-mail your resume to jobs_india@facetime.com, and reference job Unified Communications Specialist (Position Code "OCS") in the subject line.

FaceTime is an equal opportunity employer.

 
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