Compliance

Corporate, Regulatory and e-Discovery Compliance for IM and Unified Communications

With the increased use of real-time communications applications in the workplace comes the associated risks and challenges of protecting and archiving sensitive company information. Mandated measures for monitoring and protecting proprietary and confidential information that once just applied to email now apply to all types of communications applications, including public instant messaging networks and unified communications platforms, professional communities, as well as the chat capabilities associated with Skype and web conferencing. Also, e-Discovery legislation that went into effect December 1, 2006 requires organizations to keep track of these and other electronic records and be able to produce "electronically stored information" as part of the litigation discovery process. All this necessitates a comprehensive solution to meet regulatory compliance and e-Discovery for instant messaging and unified communications platforms.

Challenges associated with information sharing occur throughout the enterprise, but real-time communications and Web applications pose a unique set of challenges, since many of these applications operate largely out of the sight - and thus the control - of IT departments. Logging and archiving, unauthorized use, circumvention, and network security risk are just a few of the issues compliance personnel must be aware of. Adding to the complexity and urgency to meet these requirements, government agencies are cracking down and imposing harsh financial penalties on those that do not comply with regulations.

Learn more about the compliance requirements for different industries.

Even companies in non-regulated industries are adopting corporate compliance standards as best practice - ensuring that all electronic communications comply with company policy and are logged and archived for potential legal discovery needs or other purposes.

FaceTime addresses the following issues as the only provider of TrueCompliance™ solutions.

• Authorized usage policies
• Archival of file transfers over IM
• Prevent unwanted data leakage
• Monitoring & auditing of information sharing
• Message accuracy and authentication
• Ensuring confidentiality of data
• Restricted access to sensitive data
• Non-repudiation
• Tamper proof environments
• Secure logging
• Enforcement and validation of the audit trail
• Content scanning and keyword matching

FaceTime products provide management, control and compliance of real-time communications in the enterprise.